How data-driven training reshaped field marketing for a leading FMCG Company
๐ฎ๐ฌ๐ญ๐ฏ โ ๐ง๐ต๐ฒ ๐ฆ๐๐ฎ๐ฟ๐๐ถ๐ป๐ด ๐๐ถ๐ป๐ฒ
Monitoring = photos & short videos captured on basic smartphones
~300 field-marketing groups fanned out across Indiaโperformance insights were patchy at best
๐ง๐ต๐ฒ ๐ฆ๐ต๐ถ๐ณ๐ ๐๐ผ ๐๐ฎ๐๐ฎ (๐ฎ๐ฌ๐ญ๐ฐ-๐ฎ๐ฌ๐ญ๐ฒ)
Quarterly reviews birthed a simple mobile app for geo-tagged data capture
Early dashboards exposed under-performing pockets; weekly on-the-job coaching followed.
๐ฆ๐ฐ๐ฎ๐น๐ถ๐ป๐ด ๐๐ต๐ฒ ๐๐ป๐ด๐ถ๐ป๐ฒ (๐ฎ๐ฌ๐ญ๐ณ-๐ฎ๐ฌ๐ญ๐ต)
App upgraded to track each trainerโs daily route, content delivered, and learner scores
Local-language micro-videos and graphics replaced text-heavy presentations in the field
Training-of-trainers model launched to keep pace with upgrades, new product lines and territories.
๐๐ป๐๐ฒ๐ด๐ฟ๐ถ๐๐ & ๐๐ผ๐บ๐ฝ๐น๐ถ๐ฎ๐ป๐ฐ๐ฒ (๐ฎ๐ฌ๐ฎ๐ฌ-๐ฎ๐ฌ๐ฎ๐ฎ)
Isolated malpractice reports triggered a โsurprise-visitโ protocolโour built-in maker-checker mechanism
Real-time alerts + daily manager check-ins kept trainers confident and corruption-resistant.
๐ฎ๐ฌ๐ฎ๐ฏ โ ๐ง๐ผ๐ฑ๐ฎ๐: ๐๐
๐ฝ๐ฎ๐ป๐ฑ๐ถ๐ป๐ด ๐๐ต๐ฒ ๐๐ฟ๐ผ๐ป๐๐ถ๐ฒ๐ฟ
From village homes to fast-growing peri-urban housing complexesโcoverage has multiplied
SOP-driven processes now embedded in brand teams, vendor contracts, and tech workflows
The same framework is being replicated for upcoming product launches and new regions
๐ช๐ต๐ฎ๐ ๐ช๐ฒ ๐๐ฒ๐ฎ๐ฟ๐ป๐ฒ๐ฑ
Data first, stories later. Raw numbers pinpoint the gaps; coaching fills them.
Tech is a scalpel, not a hammer. Each upgrade solved one clearly defined bottleneck.
Courage needs a system. Daily connects and transparency protected trainers when pushback arose.
Weโre proud to have walked this 12-year journey with our clientโand even prouder of the resilient, tech-enabled learning ecosystem that now powers their brand activations nationwide.
Curious how a similar approach could elevate your field teams? Letโs connect.
By – Neeraj Agarwal
